Support
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The fastest way to reach us is email:
Please include your username and, if you're reporting a problem, what device and iOS version you're on and what happened.
Frequently asked
How does Tippet know where and when I caught a fish?
When you add a photo, Tippet reads the date, time, and location saved in the photo (its EXIF metadata). If a photo has no location, you can place the pin on the map yourself. You can always drag the pin to fine-tune it, or reset it back to the photo's location.
Can I keep my spots private?
Yes. Every catch can be set to Exact (shows the real spot), Fuzzed (shows an approximate area), or Private (only you can see it). You can set an account-wide default, and switch Post to Feed off to keep your catches on your own map only. Your true coordinates are always stored for you and never revealed by a fuzzed or private catch.
How do I report or block someone?
Open a catch or an angler's profile, tap the “···” menu, and choose Report or Block. Reported content is hidden from you immediately and sent to us for review. You can manage blocked anglers in Profile → Privacy → Blocked accounts.
How do I delete a catch or my account?
To delete a single catch, open it, tap Edit, and choose Delete Catch. To delete your whole account and all of its data, go to Profile → Delete Account. Account deletion is permanent and can't be undone.
Is Tippet free?
Yes, Tippet is free to use.
Still stuck? Email support@tippet.app and we'll help.